Tips & Education for Airbnb Hosts
Are you thinking of being an Airbnb host? It’s a greatopportunity to make extra money and turn an empty room or secondhome into a significant source of additional income.
If you think hosting on Airbnb might be right for you, it’simportant to know that there are some things you can do to make theexperience as enjoyable as possible for your guests.
Here are 25 Airbnb host tips you could consider for leveling upyour hosting game.
Note: You do not need to attempt to implement ALL of these. Infact, you should just try to find a handful that fits your listingand your hosting style the best.
Hosting Tip #1. Be Honest with Guests about Your Property – inYour Listing and Beyond
No property is perfect and all homes have what real estateagents would call character. There’s no need to hide this. Ifthere’s something quirky about your home, let guests knowupfront. Trying to hide flaws just looks suspicious and chances arewhatever it is isn’t a big deal.
Hosting Tip #2. Be Flexible with Check-in and Check-out Times
It’s understandable why you’d want to keep guests on a tightschedule, especially if you are booked with back-to-back guests.But if you can offer some flexibility with check-in and check-outtimes, you’re going to make guests very happy.
Hosting Tip #3. Be Open to Renting to People Who are New to Airbnb
Just because guests don’t have a lot of reviews doesn’t meanthey won’t be great guests. Renting to newcomers to Airbnb helpsthe platform grow.
Hosting Tip #4. Under Promise and Over Deliver
You’ll get this advice when starting any business. Make sureyou don’t promise anything you can’t deliver. It’s alwaysbest to promise the minimum of what you can do and then go aboveand beyond whenever you can.
Hosting Tip #5. Install a Keyless Lock
Keyless entry makes things simpler for everyone. No lost keysand plenty of security.
Hosting Tip #6. Communicate with Guests Often
Make sure you are staying in contact with guests. Send them anemail about a week before their stay and then the day before or theday of just to touch base and answer any questions they may have.If you aren’t staying onsite, contact them at least once duringtheir stay, too, to make sure everything is going well.
Hosting Tip #7. Accommodate Food Preferences
Find out if your guests have any food allergies orsensitivities. In some cases, having the wrong food in the housecould make a guest very ill. This is also a great way to make sureyou’re offering the best and most personalized accommodationspossible.
Hosting Tip #8. Leave Instructions in Your Home, Especially forUsing Appliances and Electronics
Leaving laminated instructions near things like the TV, thewashing machine, and any other appliances in your home helps guestsfeel comfortable and take control of their stay. It also avoidslate-night phone calls with questions.
Hosting Tip #9. Be Available Virtually When They Arrive
Whether you are saying onsite or not, it’s a good idea to beavailable for your guests to reach out to you when they arrive.This also gives you a chance to speak to them and make sureeverything is in working order.
Hosting Tip #10. Give a Quick Tour of the Premises
Since you’re there to greet them in person, you might as wellgive a quick tour of the property. They’ll explore on their ownbut showing them around helps them feel comfortable and answersimmediate questions like “where is the bathroom,” and “wherecan I park?”
Hosting Tip #11. Offer Bell Service as You’d Find in a Hotel
If you really want to make an impression on guests as theyarrive, carry their luggage to their room or from their car to thehouse. It’s not necessary but great customer service like thiswill help you get a great review.
Hosting Tip #12. Provide Information about the Local Area
It’s a good idea to leave pamphlets, menus, and otherinformation about the local area. You might even make apersonalized list of your favorite restaurants or activitiesnearby.
Hosting Tip #13. Offer Refreshments upon Arrival
Have you ever stayed at the hotel chain that welcomes you withwarm cookies? It’s a nice touch and one you can incorporate intoyour Airbnb tips to make for a better stay for guests. Also,consider leaving a bottle of sparkling wine or non-alcoholic winein guest rooms.
Hosting Tip #14. Stock Your Home with All Supplies they Might Need
In addition to the essentials, think of all the things someone“might” need while traveling. Having plenty of amenities onhand like nice shampoo, laundry detergent, and fluffy clean towelsis a nice touch.
Hosting Tip #15. Have Plenty of Snacks on Hand
It’s also a good idea to stock your pantry and fridge withsnacks. You don’t have to provide ingredients for a four-coursemeal but a few sweet and salty snacks can go a long way. Bonuspoints if the snacks are inspired by local fare.
Hosting Tip #16. Keep Things Clean and Tidy
A professional cleaning service is a must. You want yourproperty as clean as it can possibly be to satisfy even thepickiest guest.
Hosting Tip #17. Decorate for Upcoming Holidays
You don’t need to go overboard but a few seasonal itemspersonalize your space and tend to make things more welcoming.
Hosting Tip #18. Play Quiet Music upon Arrival
It’s a nice touch that makes an otherwise hectic and slightlystressful experience more relaxing. Soothing music is also nice incommon areas throughout the day.
Hosting Tip #19. Host an Afternoon Tea or Happy Hour
Not all guests want to socialize during their visit, though somewill! Invite them down for a cup of fresh coffee or tea at acertain time during the day. Even if they don’t stick around,it’s a nice touch.
Hosting Tip #20. Invest in Good Lighting
Lighting in a home is a must. It makes the space feelcomfortable and welcoming and can also make it safer.
Hosting Tip #21. Consider Hiring a Professional Decorator
If you aren’t sure your decorating skills are up-to-par,consider bringing in a pro to offer suggestions.
Hosting Tip #22. Invite Guests to Join You for a Meal If You LiveOnsite
Not all guests will want to dine with you but extending theoffer makes their stay more charming.
Hosting Tip #23. Leave a Comment Card after the First Night toDetermine If There’s Anything You Missed (or send a “commentemail”)
You want comments at the end of the stay but by then it’s toolate to correct problems. This lets you take care of thingsmid-stay.
Hosting Tip #24. Follow-up with Guests after Their Stay
Make sure you check-in for feedback after guests leave, usuallywithin 24 hours.
Hosting Tip #25. Keep Things Simple
As complicated as this list might seem, it doesn’t need to be.The goal is to be a hospitable host and welcome people into yourhome, whether you live there or not. Find the simplest, mostgenuine ways to do this and you’ll be making money with Airbnb inno time.